Connect Call Center

About the App

Winner of ASI's People's Choice Award - iMIS App Challenge for Innovation 2019, we are proud to offer iMIS clients a new integrated product, Connect Call Center to take your member calls to a whole new level!

C Systems Global has leveraged Amazon Connect, the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.

Connect Call Center is a self-service, cloud-based contact center service that makes it easy for you to deliver better membership and customer service at a lower cost. View the demo video by visiting our website and our our On-Demand Webinar library.